Salesforce Developer II

Astreya Consultancy·Coimbatore

Pay not stated4–7 yrsFull-time

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About the role

The individual in this role will be responsible for providing advanced technical support for Salesforce applications, handling complex issues that require in-depth knowledge of system architecture, configurations, and integrations. As part of the Level 3 support team, the person will collaborate closely with both technical teams and business users to ensure the stability and performance of these systems.

What you'll do

Act as the subject matter expert for Salesforce, providing deep technical expertise and guidance for problem resolution
Collaborate with development, infrastructure, and database teams to address system issues, integrations, and configurations
Implement system enhancements, upgrades, patches, and fixes based on vendor guidelines, ensuring minimal disruption to business operations
Maintain and improve security configurations within Salesforce, ensuring compliance with security protocols and best practices
Conduct root cause analysis on critical incidents, developing preventive measures and optimizing system stability