Salesforce Operations & Data Quality Specialist

About the role

We are seeking a highly detail-oriented Salesforce Operations & Data Quality Specialist to support the integrity, accuracy, and scalability of our licensing and renewal operations. This role will serve as the operational owner for data quality monitoring, exception management, account maintenance, and customer record cleanup across Salesforce and Atlassian PPC systems.

What you'll do

• Monitor Salesforce error queues and exception-tracking objects
• Review and triage data-related issues impacting renewals and licensing processes
• Perform manual data corrections to ensure record accuracy and completeness
• Identify and remediate duplicate, missing, incomplete, and mismatched renewal records
• Maintain account alias mappings for customer-name variations and account matching

What you need

• 1–4 yrs of experience
• Salesforce
• ServiceNow
• Any graduate