Salesforce Software Engineer

About the role

This position performs moderately difficult research, design, and software development assignments within the Salesforce ecosystem, with a focus on Service Cloud , Experience Cloud , and AI-powered solutions (Agent force, Einstein, and related generative/predictive AI tooling).

What you'll do

• Interface with business analysts, product owners, and other technical personnel to finalize requirements for Service Cloud, Experience Cloud, and AI-driven features
• Write and review portions of detailed specifications for the development of system components of moderate complexity, including Apex classes, LWC components, Flows
• Work closely with other development team members to understand moderately complex product requirements and translate them into scalable Salesforce solutions
• Design, build, and maintain Service Cloud capabilities (case routing, Omni-Channel, Knowledge, automation) that support large-scale support operations
• Design, build, and maintain Experience Cloud portals and self-service experiences for internal and external users

What you need

• 3–6 yrs of experience
• Salesforce
• Agile
• Jest
• Data modelling
• LLMs
• CI/CD
• B.Tech or B.E.

Good to have

• SQL
• JavaScript
• Java
• C++
• .NET
• HTML