Salesforce Technical Architect, Data & AI

About the role

As a Technical Architect, Data & AI focused on Salesforce Data 360 (formerly Data Cloud) and Agentforce, you will be responsible for owning the end-to-end technical solution that turns unified customer data into intelligent, AI-powered experiences for our clients. You'll have the opportunity to make significant contributions to our success by working with the rest of our talented AI and Data team to delight customers.

What you'll do

• Be responsible for owning the end-to-end technical solution that turns unified customer data into intelligent, AI-powered experiences for our clients
• Have the opportunity to make significant contributions to our success by working with the rest of our talented AI and Data team to delight customers
• Lead and own the technical solution design across Data 360 and Agentforce—including data streams, DLOs, DMOs, identity resolution, calculated insights, segments
• Design scalable and secure data architectures on Salesforce Data 360—defining ingestion patterns, harmonization, identity resolution rules
• Architect RAG and Generative AI solutions leveraging Unstructured DMOs, Retrievers, Search Indexes, and Document Processing, applying RAG best practices

What you need

• 6–11 yrs of experience
• Salesforce
• SQL
• Python
• JavaScript
• Java
• CI/CD
• M.Sc or B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA

Good to have

• ETL
• Data modelling
• Snowflake
• BigQuery
• Redshift
• LLMs