S&C GN - Tech Strategy & Transformation - ITSM - Manager

About the role

Technology Strategy - IT Service Management (ITSM) Strategy & Transformation Manager Are you passionate about leveraging technology for large-scale transformation and innovation for global clients? Are you passionate about being part of an inclusive, diverse and collaborative culture? Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Technology Strategy & Advisory.

What you'll do

• Contribute to defining KPIs/OKRs and tracking improvement in service quality, cost optimization, automation, and user experience

What you need

• 8–14 yrs of experience
• PowerPoint
• Stakeholder management
• Project management
• LLMs
• Problem solving
• Any graduate

Good to have

• JIRA
• Ticketing tools
• ServiceNow