highlisted

SAP SD

Zensar Technologies·Mumbai

Pay not stated3–5 yrsFull-time

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About the role

The role involves L2/L3 production support, incident/problem management, minor enhancements, and continuous improvement for global SAP SD landscapes in a 24x7, SLA‑driven environment .

What you'll do

  • ✅ AMS Support & Incident Management
  • Provide L2/L3 SAP SD support for production issues
  • Resolve incidents, service requests, and defects within agreed SLAs
  • Perform root cause analysis (RCA) and implement permanent fixes
  • Reduce recurring issues and stabilize SD processes

What you need

  • 3–5 yrs of experience
  • SAP SD
  • ServiceNow
  • Accounts receivable
  • ITIL
  • Ticketing tools
  • JIRA
  • Any graduate

Good to have

  • SAP HANA
  • SAP ABAP
  • Unit testing
  • Root cause analysis
  • Regression testing
  • SOP writing

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