Client Delivery Manager - CMS| Pune
Iaamcp·Pune
- Can I apply
- Needs MBA · 5–10 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Iaamcp's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
APAC, India, Pune, Hybrid, Pune office Standard, Maharashtra
What you'll do
- Incident Triage and Resolution: Diagnose, analyze, and resolve functional issues reported & escalating to SAP support when necessary
- User Access and Security Management: Manage permissions, roles, and access rights (RBP) to ensure data security and compliance and S-User ID provisioning
- Process Monitoring and Improvement: Monitor for recurring issues or process inefficiencies and recommend or drive improvements
- Collaboration with Integration Team: Work closely with integration developers and external system owners to resolve data flow or interface issues
What you need
- 3–6 yrs of experience
- SAP
- SuccessFactors
- ITIL
- Regression testing
- Any graduate
Good to have
- ServiceNow
- Agile
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