Scrum Master Global - Observability Accelerators & AI

About the role

As a Scrum Master – Observability Accelerators & AI, you'll help drive the delivery of innovative observability and AI-powered operational capabilities that improve technology reliability and accelerate issue resolution across Southwest.

What you'll do

• Organize and facilitate planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings
• Serve as the team’s radiator, ensuring necessary internal and external communication, while improving overall transparency
• Ensure the development teams are practicing the core Agile values, practices and principles of collaboration, prioritization, team accountability, and visibility
• Look for avenues to increase the productivity effectiveness of the teams in any way possible
• Assist team with making appropriate commitments through story selection, task definition

What you need

• 2–5 yrs of experience
• Agile
• AWS
• Dashboarding
• Grafana
• Prometheus
• B.Sc or B.Tech or B.E. or BCA

Good to have

• JIRA
• Confluence