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Security MS Engineer - PIM

NTT Managed Services·Chennai

Pay not statedJunior levelFull-time

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About the role

Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s.

What you need

  • SOP writing
  • ITIL
  • Any graduate

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