Senior Administrator - Business Systems

About the role

By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth. With deep expertise in Salesforce administration, platform governance, automation, and system operations, the team continuously enhances the Salesforce CRM platform to meet evolving business needs.

What you'll do

• Effectively work both autonomously and collaboratively across Salesforce platform administration, configuration, release support, security, and audit-related activities
• Work closely with Tech Leads, Program Managers, Developers, DevOps teams, and Business Stakeholders to understand requirements and deliver scalable declarative solutions
• Contribute across multiple functions including platform administration, CI/CD participation, release support, access governance, security improvements
• Ensure appropriate controls, documentation, and governance practices are followed to maintain a strong and effective control environment
• Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types

What you need

• 8–14 yrs of experience
• Troubleshooting
• Salesforce
• CI/CD
• Git
• CRM
• MongoDB
• B.Tech or B.E. or B.Sc or BCA