highlisted
Sign in

Senior Administrator - Cisco Contact Center

HCLTech·Noida

Pay not statedMid levelFull-time
Apply on HCLTech's siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

Experience administrating and supporting PureCloud (Genesys Cloud).

What you'll do

  • Experience administrating and supporting PureCloud (Genesys Cloud)
  • Provides day-to-day support, proactive maintenance and performs independent complex IVR system troubleshooting and perform root-cause analysis
  • Exp in Genesys deployment
  • Exp in Inbound Call management
  • Exp in outbound call/Outbound Dialler management on Genesys PureCloud

What you need

  • Root cause analysis
  • Network security
  • NLP
  • Firewalls
  • Communication
  • Any graduate

Similar jobs

Group Manager, Global Customer Operations & Growth

Adobe·Noida, Bengaluru

Can I apply
Open to any education · 12–18 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Adobe's site: account needed, ~10–15 min
Early: posted 11 h ago on their own site

Executive-Back-End/ Non Voice / Customer Service -Webchat

EXL·Noida

Can I apply
Open to any education · Junior level
Pay
Pay not stated · Rotational shift
Source
From the company's careers page · today
How to apply
On EXL's site: account needed, ~10–15 min
Early: posted 13 h ago on their own site

Group Manager, Global Customer Operations & Growth

Adobe·Noida, Bengaluru

Can I apply
Open to any education · 12–18 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Adobe's site: account needed, ~10–15 min
Early: posted 13 h ago on their own site

Customer Service Associate

Career Site·Noida

Can I apply
Open to any education · Junior level
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Career Site's site: account needed, ~10–15 min
Early: posted 15 h ago on their own site