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- Ability to work on incidents of moderate to wide scope and moderate to high complexity to provide a solution. - Strong analytical and troubleshooting skills. - Excellent verbal and written communication skills. - Superior people skills. - Ability to work effectively with and provide guidance to other members of the work group. - Promotes and solicits ideas within the team. - Working knowledge of Networking industry, products and protocols. - Able to determine problems and deliver known…
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