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Senior Administrator - Desk Side Services, AMT Asset Management Software

HCLTech·Chennai

Pay not statedMid levelFull-time
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About the role

Direct Face-to-Face customer support for corporate issued desktop, laptop, and mobile devices as well as telecom services, email services, and all Digital Worker provided services.

What you'll do

  • Respond to user inquiries: Address hardware, software, and networking issues
  • Set up equipment: Install cables, operating systems, and software
  • Troubleshoot problems: Diagnose and resolve technical issues
  • Provide technical support: Assist users with software and hardware installation
  • Conduct remote troubleshooting: Resolve issues without being on-site

What you need

  • Network security
  • Linux
  • Windows
  • Telecom
  • B.Tech or B.E. or B.Sc or BCA

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