Senior Administrator - Google Cloud Platform (GCP)

About the role

Platform & Operations Engineer (Zoom Collaboration) with 6+ years of experience in enterprise collaboration platforms, video conferencing, unified communications, and collaboration operations. Responsible for administration, configuration, troubleshooting, incident resolution, performance optimization, user support, service reporting, and operational governance of Zoom collaboration services across the organization.

What you'll do

• Administer and support Zoom Meetings, Zoom Rooms, Zoom Phone, and Zoom Webinar platforms
• Manage user provisioning, licensing, role administration, and platform configurations
• Troubleshoot complex audio, video, screen-sharing, meeting, and conferencing issues
• Support Zoom Room devices, conference room systems, and collaboration endpoints
• Configure and maintain SSO, MFA, directory synchronization, and calendar integrations

What you need

• 6–11 yrs of experience
• GCP
• Active Directory
• Networking
• TCP/IP
• ITIL
• Firewalls
• Any graduate

Good to have

• ServiceNow
• Network security
• SOP writing