Senior Administrator - IT security

About the role

The Senior Administrator for Vulnerability Management plays a critical role in ensuring the organization's security posture by providing advanced technical support and troubleshooting. This role is pivotal in managing complex incidents, conducting root cause analysis, and implementing effective solutions to enhance customer satisfaction and operational efficiency.

What you'll do

• Adhere To Quality Standards, Regulatory Requirements, And Company Policies In All Vulnerability Management Processes And Activities
• Provide Advanced Technical Support For Complex Incidents Related To Vulnerability Management
• Conduct Knowledge Base Updates And Management, Train And Coach Analysts And Fresher Team Members To Foster A Culture Of Continuous Improvement
• Resolve Complex Vulnerability Management Tickets Within Agreed Slas, Collaborating With Cross-Functional Support Teams To Ensure Seamless Operations And Robust Security…
• Enhance Customer Experience And Csat Metrics Through Effective First Call Resolution Strategies

What you need

• Open to freshers
• Vulnerability assessment
• Troubleshooting
• Root cause analysis
• Any graduate

Good to have

• CISSP
• CEH