Senior Administrator - Microsoft 365 Administration

About the role

Microsoft 365 Copilot Support Support deployment and adoption of Microsoft 365 Copilot. User & Service Administration Manage Microsoft 365 licenses and subscriptions. Security & Compliance Support Microsoft Purview compliance policies. Incident & Problem Management Resolve L2 incidents and service requests.

What you'll do

• Manage collaboration spaces, teams, channels, sites, and shared workspaces
• Support Teams meetings, webinars, town halls, and collaboration features
• Troubleshoot user access, synchronization, sharing, and collaboration issues
• Assist users with Copilot functionality across Teams, Outlook, Word, Excel, PowerPoint, and OneNote
• Troubleshoot Copilot licensing, access, indexing, and search-related issues

What you need

• Office 365
• ITIL
• ServiceNow
• Troubleshooting
• DLP
• Root cause analysis
• Any graduate

Good to have

• SAP
• PowerPoint
• PowerShell