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Senior Administrator - Telepresence,Microsoft Intune

HCLTech·Tamil Nadu

Pay not statedMid levelFull-time

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About the role

Enterprise Video Conferencing Engineer (Cisco + Microsoft + Humly + Barco) Responsible for incident resolution, troubleshooting, operational support, room technology administration, and ensuring seamless meeting experiences for end users.

What you'll do

  • Video Conferencing Support Administer and support Microsoft Teams Rooms (MTR) and Cisco Video Conferencing solutions
  • Support Cisco Room Kits, Webex Devices, SX/MX/DX Series, and Teams-certified room devices
  • Monitor conferencing infrastructure and proactively address service issues
  • Troubleshoot audio, video, connectivity, and meeting join failures
  • Meeting Room Technology Support Support Humly Room Displays and Room Booking solutions

What you need

  • Intune
  • Troubleshooting
  • Office 365
  • ITIL
  • TCP/IP
  • ServiceNow
  • Any graduate

Good to have

  • Root cause analysis
  • Preventive maintenance

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