Senior Advanced Services Engineer (Oracle Fusion HRM)

About the role

Applies technical expertise in a set of technical solutions to provide guidance to customers. Recognizes opportunities and follows up with project management on optimizations of solutions and technical delivery, including automation and process streamlining. Provides proactive and reactive technical assistance in close cooperation with Support and Product Development teams for problem analysis and investigation.

What you'll do

• Applies technical expertise in a set of technical solutions to provide guidance to customers
• Recognized as a technical subject matter expert in a set of products, services, and best practices, staying updated with industry trends and advancements
• Provides functional input during the pre-sales phase of opportunity, if asked
• Recognizes opportunities and follows up with project management on optimizations or efficiency efforts (e.g., automation, streamlined processes
• Provides proactive and reactive remote or onsite technical assistance in close cooperation with Support and Product Development teams for problem analysis and…

What you need

• Oracle Fusion
• SOP writing
• Any graduate