Senior Analyst - Billing/Invoicing Lead to cash

About the role

The Senior Analyst – Order Management is responsible for overseeing end-to-end order lifecycle management, ensuring accuracy, timeliness, and compliance in order processing. The role involves coordinating with cross-functional teams, resolving escalations, and driving process improvements to enhance customer satisfaction and operational efficiency.

What you'll do

• Manage end-to-end order processing including order entry, validation, fulfillment, and invoicing
• Review and validate customer orders for completeness and accuracy
• Coordinate with sales, finance, supply chain, and logistics teams to ensure smooth order execution
• Handle order-related escalations and provide timely resolution
• Monitor order queues and ensure SLA adherence

What you need

• 6–9 yrs of experience
• Billing
• Accounts receivable
• Excel
• Compliance
• ERP
• Root cause analysis
• BBA

Good to have

• CRM
• SAP
• Six Sigma