Senior Analyst - CMDB Architect

Global Delivery Center·Bengaluru

Pay not stated5–6 yrsFull-time

Apply on Global Delivery Center's site Track your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit

Hard to read?

About the role

Cross-functional collaboration: Working closely with IT, Security. Legal and Engineering teams to enhance HAM Processes and Identify improvement opportunities. The ServiceNow CMDB Analyst is responsible for the configuration, maintenance, and administration of the Configuration Management Database (CMDB) within the ServiceNow platform.

What you'll do

Configure and maintain the ServiceNow CMDB to ensure accurate representation of all configuration items (CIs) and their relationships
Configure and maintain ServiceNow Discovery Agentless and ACC
Collaborate with cross-functional teams to gather, analyze, and document configuration data requirements
Conduct regular audits and reconciliation activities to identify and resolve discrepancies or data integrity issues within the CMDB
Develop CMDB policy , standards, and procedures to ensure data accuracy and consistency