Senior Analyst - Customer Journey Mapping

About the role

To collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas.

What you'll do

• Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights
• Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness
• Collaborate with stakeholders and use data and MI to identify process optimisation opportunities for capacity creation in relevant business areas

What you need

• User flows
• Any graduate