Senior Analyst, Cyber Service Delivery Governance

About the role

A pivotal member of our team, this role is dedicated to help with the successful delivery and governance of key Cyber Security services within LSEG.

What you'll do

• Monitoring Service Delivery : Ensuring that Cyber Security services are delivered according to agreed-upon standards and service level agreements (SLAs)
• This involves tracking performance metrics and identifying areas and plans for improvement Performance Reporting : Creating and maintaining reports on service delivery…
• This involves preparing and maintaining board and service review packs, tracking and ensuring actions are resolved in good time as well as managing expectations and…
• Technical / job functional knowledge
• Proficiency in management and operational reporting

What you need

• ISO 27001
• PowerPoint
• Any graduate

Good to have

• ITIL