Senior Analyst - English, Arabic, Microsoft Windows

HCLTech·Bengaluru

Pay not statedMid levelFull-time

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About the role

Senior Analyst - English, Arabic, Microsoft Windows at HCLTech. Ability to learn the WBG business and technical environment with the goal of increasing first-call resolution rates 4. Work effectively as a team member 5. Proficient….

What you'll do

Analyze and breakdown an incident, using previous experience to reach the root cause. 9. Use initiative to find ways of solving incidents and building knowledge. 10.…

What you need

Windows
ITIL
Any graduate

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