Senior Application Support Specialist

About the role

We are seeking a highly skilled Senior Application Support Specialist (Blue Yonder WMS) to drive production stability, operational reliability, problem management, and continuous service improvement for mission-critical warehouse management applications supporting global logistics operations.

What you'll do

• Provide end-to-end L2/L3 support for Blue Yonder WMS and integrated warehouse applications
• Troubleshoot incidents across application, database, middleware, integration, and infrastructure layers
• Analyze transaction failures, workflow disruptions, interface issues, batch job failures, and performance bottlenecks
• Support Blue Yonder WMS technical components including MOCA, Integrator interfaces, Task Manager jobs, RF transactions, web services, and label-printing integrations
• Lead root cause analysis activities and drive permanent corrective actions to eliminate recurring incidents

What you need

• 5–10 yrs of experience
• Troubleshooting
• Linux
• ITIL
• ServiceNow
• WMS
• Warehouse operations
• Any graduate

Good to have

• Git
• Azure
• CI/CD
• Python
• PowerShell
• Postman