Senior Applied Scientist - Knowledge Graphs & AI

About the role

Data is at the core of Outreach's strategy. It drives us and our customers to the highest levels of success. We use it for everything from customer health scores and revenue dashboards to operational metrics of our AWS infrastructure, to helping increase product engagement and user productivity through natural language understanding, to predictive analytics and causal inference via experimentation.

What you'll do

• Knowledge Graph Design & Construction: Design and implement entity resolution and ontology population within established graph schemas
• Write and optimize queries for graph traversal and feature extraction
• Own data quality for assigned domains
• Run experiments to compare approaches and improve accuracy metrics
• Contextual Reasoning & Recommendation: Implement graph traversal logic and feature queries that feed downstream scoring signals

What you need

• 2–5 yrs of experience
• Machine learning
• Python
• NLP
• Data analysis
• Prototyping
• AWS
• PhD

Good to have

• CRM