Senior Assistant Vice President

About the role

The role blends strategic client partnership, operational oversight, and technology innovation—leveraging AI/GenAI, RPA, cloud, DevOps, and intelligent automation—to modernize application portfolios, improve productivity, and drive profitable growth across a globally distributed delivery ecosystem. Lead end‑to‑end AMS delivery, including support, maintenance, enhancements, releases, and service governance.

What you'll do

• Lead end‑to‑end AMS delivery, including support, maintenance, enhancements, releases, and service governance
• Own SLA/KPI performance, incident/problem management, escalations, change/release management, and compliance
• Manage large, cross‑functional, geographically distributed delivery teams
• Drive AI/GenAI, RPA, cloud, DevOps, and intelligent automation initiatives to boost quality, productivity, and cost efficiency
• Oversee account financials, resource/capacity planning, vendor relationships, and commercial performance

What you need

• 15–27 yrs of experience
• Stakeholder management
• LLMs
• Agile
• RPA
• ITIL
• Process improvement
• B.Tech or B.E. or B.Sc or BCA

Good to have

• SAP
• AWS
• Salesforce
• ServiceNow
• Azure