Senior Associate - HR

About the role

As an Associate Manager – Captain Training & Development, you will be responsible for building a skilled, safety-conscious, and customer-focused driver workforce through structured onboarding, training, engagement, and development initiatives. Working closely with HR and Operations, you will drive learning interventions, monitor training effectiveness, ensure policy compliance, and continuously enhance the overall driver experience.

What you'll do

• Training & Capability Development
• Design, coordinate, and deliver structured induction and refresher training programs for Captains
• Conduct behavioural, customer service, and operational training sessions for new and existing drivers
• Identify skill gaps through assessments, field observations, and feedback, and develop action plans
• Standardize training modules, SOPs, and learning material across locations

What you need

• 4–7 yrs of experience
• Onboarding
• Employee engagement
• Learning and development
• HRMS
• HR operations
• Excel
• Any graduate

Good to have

• PowerPoint
• SOP writing