Senior Associate | Others | Bengaluru | Engineering as a Service/ Operate

About the role

Describe the department or group. This information will be used to help attract and engage candidates. TechOps Services is responsible for production readiness, reliability, and operations of the company backend infrastructure powering many of the company’s products and services. Theteam is critical to deliver a delightful customer experience and to support the success of our internal engineering teams.

What you'll do

• Be part of an organization made up of three complementary teams
• Report to the Director, Product Software Engineering
• Act as primary responder for assigned service teams, monitoring productionsystems, responding to alerts
• Own and maintain runbooks, alert thresholds, and alert quality for assigned services, reducing noise and improving signal
• Lead the onboarding of assigned services into technical operations, validating monitoring, alerting, and documentation against production readiness criteria

What you need

• 5–9 yrs of experience
• Python
• SQL
• REST APIs
• AWS
• Kubernetes
• Performance testing
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Datadog
• Grafana
• Linux
• IAM
• CI/CD
• GraphQL