Senior Associate - Travel CST

About the role

Senior Associate - Travel CST at Paytm. Operating in a 24 Hrs Day 6 day-week team, with multiple/rotational shift options.

What you'll do

• Operating in a 24 Hrs Day 6 day-week team, with multiple/rotational shift options
• Ticketing & reissue on it
• Understanding and expertise in domestic and international travel requirements (LCC
• Able to understand customer queries and advise them of suitable resolution
• Customer-focused and service-oriented where you are accountable for key

What you need

• 5–10 yrs of experience
• Travel booking
• CRM
• Escalation handling
• Communication
• Any graduate