Senior Atlassian Jira / JSM Developer

About the role

We are looking for an experienced Senior Atlassian Jira / Jira Service Management (JSM) Developer with strong hands-on expertise in Jira Software, Jira Service Management, Confluence, Jira Automation, REST APIs, integrations, ScriptRunner/Groovy, and Atlassian Marketplace applications.

What you'll do

• Configure, customize, develop, and support Jira Software and Jira Service Management (JSM)
• Design and implement Jira/JSM workflows, screens, fields, schemes, permissions, roles, notifications, and automation rules
• Configure JSM request types, customer portals, queues, SLAs, approvals, and ITSM processes
• Gather business and technical requirements and translate them into scalable Jira/JSM solutions
• Develop and maintain REST API, webhook, and enterprise system integrations

What you need

• 8–14 yrs of experience
• JIRA
• REST APIs
• ITIL
• Root cause analysis
• Confluence
• Unit testing
• B.Sc or B.Tech or B.E. or BCA

Good to have

• Python
• Java
• HRMS
• Oracle Fusion