Senior Business Analyst

About the role

The SFDC PMO - Functional role is responsible for managing Salesforce requirements and coordinating delivery from requirement discussion through production go-live. The role works closely with Business, Product, Development, QA, InfoSec, Support, and partner teams to ensure clear requirements, timely delivery, quality testing, process compliance, and regular stakeholder reporting Duties and

What you'll do

• ? Act as a bridge between Business, Product, Engineering, QA, Architecture, Design
• ? Work closely with Product Managers, Product Owners, business stakeholders, and engineering teams to build, refine, and prioritize the requirements backlog
• ? Own and manage the product backlog by creating and refining epics, user stories, acceptance criteria, priorities, dependencies
• ? Prepare and maintain Understanding Documents (UD), process flows, acceptance criteria, user journey maps, UI wireframes, and traceability between requirements, UD
• ? Prepare for and support quarterly planning by ensuring epics and stories are created, refined, ranked, estimated, prioritized

What you need

• 4–7 yrs of experience
• Dashboarding
• Excel
• Salesforce
• Azure
• PowerPoint
• Wireframing
• MBA or MCA or B.Tech or B.E.

Good to have

• Business analysis
• Test cases
• Bug tracking
• Root cause analysis
• JIRA