Senior Business Analyst

About the role

To provide PMO governance and operational coordination for the IT Compliance and ServiceNow GRC/IRM vertical by enabling structured planning, accurate reporting, risk and issue visibility, timely stakeholder follow-up, audit readiness, and closure of compliance actions and platform initiatives.

What you'll do

• Own and maintain the integrated PMO plan for IT Compliance and ServiceNow GRC/IRM initiatives, including milestones, deliverables, dependencies, risks, issues
• Prepare weekly and monthly governance dashboards, MIS, management presentations and executive summaries covering project status, compliance posture, control performance
• Coordinate governance forums with IT Compliance, risk, audit, information security, ServiceNow platform, business and technology teams
• Monitor policy, control, risk, issue, exception, evidence and remediation records in ServiceNow GRC/IRM and follow up with accountable owners to maintain completeness
• Support internal audits, external audits, regulatory reviews and control assessments by coordinating evidence requests

What you need

• 4–7 yrs of experience
• Dashboarding
• MIS reporting
• Data analysis
• Excel
• ServiceNow
• PowerPoint
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Power BI
• ITIL
• ISO 27001
• CISA
• Stakeholder management
• Internal audit