Senior Business Systems Analyst – Billing & Quote to Cash

About the role

We are seeking an experienced Senior Business Systems Analyst to support and optimize enterprise billing applications and end-to-end Quote-to-Cash (Q2C) processes within a global technology environment. In this role, you will act as a key link between business stakeholders and technical teams, translating complex business needs into scalable system solutions.

What you'll do

• Partner with business and technology stakeholders to understand objectives, gather requirements, and translate business needs into clear and actionable system solutions
• Serve as a subject matter expert for applications and processes supporting billing and the end-to-end Quote-to-Cash lifecycle, including quoting, ordering
• Develop and maintain in-depth functional knowledge of Salesforce, Expedite Commerce, and related applications and integrations within the commercial and billing ecosystem
• Analyze complex business processes, system interactions, data flows, and integration points to identify gaps, inefficiencies, and opportunities for improvement
• Facilitate requirements-gathering sessions and solution-design workshops with stakeholders across Finance, Commercial, Product, Sales Operations, and Technology

What you need

• 5–9 yrs of experience
• Billing
• CRM
• Accounts receivable
• ERP
• Salesforce
• Business analysis
• B.Tech or B.E. or B.Sc or BCA or B.Com or BBA

Good to have

• Telecom
• Test cases