Senior Business Systems Analyst

About the role

Every sprint that ships depends on someone keeping ceremonies structured, blockers visible, and Jira data trustworthy. Without that, planning drifts, standups run long without resolving anything, and status reports stop reflecting what teams actually shipped. The Scrum Master owns that day-to-day discipline for one or more Platform teams, especially teams still building their agile habits, so the team can focus on delivery instead of process friction.

What you'll do

• Business Analysis & Process Discovery
• Lead discovery sessions, interviews, and workshops with business and IT stakeholders to understand current-state processes, pain points, systems, data, and controls
• Document current- and future-state processes using BPMN, swimlane diagrams, SIPOC, and value stream maps
• Write clear business, functional, and non-functional requirements, user stories with acceptance criteria
• Build business cases for automation and AI opportunities, estimating effort, hours saved, cost, risk reduction, and ROI, and track realized benefits after go-live

What you need

• 5–9 yrs of experience
• JIRA
• Agile
• RPA
• Business analysis
• Python
• Confluence
• Any graduate

Good to have

• ISO 27001
• Power Automate
• LLMs
• Data privacy
• Playwright
• Test cases