Senior Call Center Executive

About the role

TERRITORY-I, HYDERABAD, HYDERABAD-1, KHAIRATABAD, KHAIRATABAD, HYDERABAD ZONAL OFFICE, ZO016, METRO, TELANGANA

What you'll do

• Reporting to - Designation and Grade
• Handle day to day business transactions, customer queries and provide e?ective resolution, ensure quality of business through proper process adherence
• Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services
• Ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches
• Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services

What you need

• Customer service
• Business development
• Communication
• B.Com