Senior Cisco Network Engineer

About the role

Implement, administer, and troubleshoot network infrastructure, including wireless access points, routers, switches and WLAN controllers. Perform fault isolation and resolution in a methodical and thorough manner in accordance with SLA. Remotely support customers and/or onsite technicians test and turn-ups of WAN and LAN equipment.

What you'll do

• Implement, administer, and troubleshoot network infrastructure, including wireless access points, routers, switches and WLAN controllers
• Perform fault isolation and resolution in a methodical and thorough manner in accordance with SLA
• Perform network maintenance and system upgrades including patches, hot fixes, and security configuration
• Maintain, monitor, and troubleshoot within the roles of Incident Management (Return-to-Service), Problem Management (Reason for Outage) and Change management
• Work with engineering department to develop customer and device specific knowledge base

What you need

• 6–11 yrs of experience
• ITIL
• CCNA
• CCNP
• Troubleshooting
• AWS
• Azure
• Any graduate