Senior Commercial Lending Servicing Representative - Loan Syndication, Loan Servicing, Loan Trade Settlements, Loan IQ

About the role

In this role, you will apply your expertise in loan operations, documentation review, risk management, and stakeholder collaboration to deliver accurate, timely outcomes while supporting operational excellence and effective controls.

What you'll do

• Serve as a primary servicing contact for assigned loans, providing direct support to internal and external customers and resolving moderately complex servicing inquiries
• Review and interpret moderately complex loan servicing documentation and accurately book and fund new loans, modifications, and related transactions
• Research customer and servicing issues, determine appropriate actions within established procedures, and escalate matters outside established authority
• Monitor collateral requirements, prepare payoff letters and collateral releases, perform customer research and billing activities
• Perform moderately complex to complex administrative, transactional, and customer support activities while ensuring accuracy, timely completion

What you need

• 2–5 yrs of experience
• Reconciliation
• Compliance
• Customer service
• Insurance
• Risk management
• Any graduate

Good to have

• Operational risk
• Audit