Senior Consultant(DPO)

About the role

The Senior Consultant drives process discovery, analysis, and redesign workstreams, supporting the design and delivery of end-to-end business process reengineering and transformation solutions. The role combines deep process expertise with client engagement skills to independently manage discrete workstreams and junior team members.

What you'll do

• Conduct detailed As-Is process discovery and gap analysis through stakeholder interviews, process walkthroughs, and document reviews
• Facilitate focus group discussions, stakeholder interviews, and process observation sessions
• Facilitate VSM sessions, identify waste (Muda, Mura, Muri), and quantify process improvement opportunities
• Develop and maintain VSMs, process maps and process decomposition hierarchies using tools such as Visio, IBM Blueworks, ARIS
• Perform quantitative analysis on process metrics: cycle time, throughput, FTE effort, error rates, and cost

What you need

• Excel
• Six Sigma
• Root cause analysis
• RPA
• Data analysis
• Power BI
• Any graduate

Good to have

• FMEA