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Senior Consultant | IRM- Risk Management | Bengaluru | ServiceNow

Deloitte India·Bengaluru

Pay not stated5–8 yrsFull-time

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About the role

Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. ITSM- Integration, Service Portal, Virtual Agent, Performance Analytics, Service Catalogue development experience. ITOM- CMDB, Discovery, Service Mapping, Event Management development experience.

What you'll do

  • Configure and customize ServiceNow components including forms, workflows, business rules, and integrations
  • Collaborate with cross-functional teams to ensure seamless integration and data flow across modules
  • Provide advisory services and thought leadership on platform best practices, governance, and optimization
  • Drive stakeholder communication, project planning, and risk management
  • Conduct testing, deployment, and post-implementation support

What you need

  • 5–8 yrs of experience
  • ServiceNow
  • Risk management
  • Test cases
  • ITIL
  • Any graduate

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