Senior Consultant - PAS WKFA - National - CNS - PC - WORKFORCE ADVISORY - Bangalore

About the role

Senior Consultant-National-PAS WKFA-CNS - PC - WORKFORCE ADVISORY - Bangalore National comprises of sector agnostic teams working across industries for a well rounded experience. At EY, People Consulting professionals help clients' in strategically aligning their people agenda with broader business goals.

What you'll do

• Support management of day-to-day SSC operations
• Monitor service delivery performance against agreed SLAs and KPIs
• Track and manage operational risks, issues, and dependencies
• Coordinate resolution of service delivery challenges
• Support continuous improvement initiatives across operational teams. Governance and Reporting

What you need

• 5–8 yrs of experience
• PowerPoint
• Stakeholder management
• Business analysis
• Process improvement
• Project management
• Excel
• BBA or B.Com or MBA or Class 10

Good to have

• Power BI
• Six Sigma
• ITIL
• HR operations
• SOP writing
• SAP