Senior Consultant, PSS/ PSP

About the role

We are seeking a data-driven and strategic Manager, Patient Services Analytics to support and optimize patient support programs across hub services, specialty pharmacy, copay, and claims analytics. This role partners closely with patient services, market access, and commercial teams to improve patient access, therapy initiation, and adherence through actionable insights and operational excellence.

What you'll do

• Manage analytics and reporting for patient support programs, including hub services, prior authorizations, appeals, and copay assistance
• Partner with hub vendors and specialty pharmacies to monitor program performance and improve patient access
• Analyze patient-level hub, specialty pharmacy, and claims data to identify trends, barriers, and opportunities
• Develop dashboards and KPI reporting for commercial and market access leadership
• Partner with cross-functional client teams (Business Insights, RWE, Patient Services etc.) to shape go-to-market strategies, leveraging analytics, market insights

What you need

• 6–11 yrs of experience
• SQL
• Stakeholder management
• Excel
• Data analysis
• Go-to-market
• Machine learning
• MBA

Good to have

• Medical coding
• Salesforce
• NLP
• Power BI
• Tableau
• Python