Senior Consultant | SAP SD-CS | Ahmedabad | SAP | DSA LS&HC

About the role

Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Gather business requirements, prepare functional specifications, and support testing and deployment.

What you'll do

• Configure and support SAP SD and Customer Service (CS) functionalities
• Manage end-to-end customer service processes, including service notifications, service orders, repair processing, and service confirmations
• Configure and support warranty management, equipment management, and serial number management
• Work on returns, replacement orders, repairs, and after-sales service processes
• Configure pricing, billing, delivery, and order management relevant to customer service scenarios

What you need

• Data structures
• SAP SD
• SAP
• Accounts receivable
• Root cause analysis
• MBA