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Senior Consultant | Strategic Portfolio Management | Hyderabad | ServiceNow

Deloitte India·Hyderabad

Pay not stated5–8 yrsFull-time

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About the role

Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. We are seeking an experienced and result driven ServiceNow Developer at a Senior Consultant level with a strong background in SPM, ensuring business continuity and compliance with organizational goals.

What you'll do

  • Develop and maintain Service Catalog items, record producers, and approval workflows
  • Build automation using Flow Designer for request fulfilment, approvals, notifications, and SLA management
  • Configure UI Policies, Client Scripts, Business Rules, Script Includes, and ACLs
  • Design, develop, and support REST-based integrations with third-party systems (monitoring tools, CMDB sources, ERP, IAM, etc.)
  • Work on CMDB configuration, CI class modelling, relationships, and CMDB health improvements

What you need

  • 5–8 yrs of experience
  • ServiceNow
  • Portfolio management
  • ACLS
  • ERP
  • IAM
  • SOP writing
  • Any graduate

Good to have

  • ITIL

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