Senior Coordinator - Payment Investigations

About the role

Connecting clients to markets – and talent to opportunity Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth.

What you'll do

• Be responsible to investigate and resolve all Nostro breaks as efficiently and effectively as possible
• Process and conclude all Nostro breaks (e.g. Beneficiary Claims Non Receipt, Returns etc) as quickly and effectively as possible
• Close interaction with the business (Front Office, Sales and Middle Office) in order to ensure a seamless and quality service to the client
• Build and maintain relationships with our correspondent banks (in English or Spanish)
• Ensure that personal and group email boxes are effectively managed

What you need

• 2–5 yrs of experience
• Excel
• PowerPoint
• Risk management
• Sales
• Compliance
• Any graduate