Senior Coordinator - Payment Investigations

About the role

The Bangalore Operations team is a core part of our Global Operation and is responsible for critical aspects of the payment lifecycle, including payment execution, payment investigations, tracking and exception handling.

What you'll do

• Establish and maintain relationships with the SFL’s correspondent and agent banks in order to ensure delivery of payments and to resolve any issues within stringent…
• You should be comfortable with rapid pace of change in order to address all aspects of investigations and effectively assess and address any scenarios
• Close interaction with the business (Front Office, Sales and Middle Office) in order to ensure a seamless and quality service to the client
• Build and maintain relationships with our correspondent banks (in English or Spanish) Initiating return of funds by capturing manual payments in SAA To ensure that…
• Accept and adhere to all written procedures Comply with all applicable company, regulatory and internal compliance requirements

What you need

• 2–5 yrs of experience
• Excel
• Sales
• Compliance
• Swift
• PowerPoint
• Risk management
• Any graduate