Senior Customer Service Executive - MGP

About the role

Maintain regular & continuous relationship with existing and potential customers; constant study of the market and identify market trends to –aid innovation and /or to meet the need(s) of customers by up-sell/cross-sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above.

What you'll do

• Achieve branch targets for all products and ensure profitability of the unit. Ensure quality of business and operational efficiency through process adherence
• Maintain regular & continuous relationship with existing and potential customers
• Achieve customer delight through efficient customer service. Retain existing customers and acquire new continuously. Collaborate with various departments to ensure…
• Ensure operational adherence as per manual of instruction and laid down policies and practices

What you need

• Customer service
• Import/export
• Cross-selling
• Bookkeeping
• Any graduate