Senior Customer Service Executive

About the role

TERRITORY-I, ASSAM & NORTH BENGAL, BURDWAN, BURDWAN, NABADWIP, F4179-G, URBAN, WEST BENGAL

What you'll do

• Ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches
• Promote and maintain positive relations with all contacts, customers, and potential customers
• Achieve desired level of productivity to meet & contribute towards branch profitability targets
• Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity
• Conduct promotional activities for marketing and drive referral programs for customer acquisition

What you need

• 0–4 yrs of experience
• Customer service
• CRM
• Business development
• Upselling
• Cross-selling
• Communication
• Any graduate