Senior Customer Service Executive

About the role

TERRITORY-II, NORTH-1, PURVANCHAL, GORAKHPUR, GORAKHPUR, BARHALGANJ, F4791-B, URBAN, UTTAR PRADESH

What you'll do

• Ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches
• Promote and maintain positive relations with all contacts, customers, and potential customers
• Achieve desired level of productivity to meet & contribute towards branch profitability targets
• Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity
• Conduct promotional activities for marketing and drive referral programs for customer acquisition

What you need

• 1–4 yrs of experience
• Customer service
• CRM
• Upselling
• Cross-selling
• Communication
• Any graduate