Senior Customer Service Executive

Muthoot Fincorp·Ludhiana

Pay not statedMid levelFull-time

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About the role

TERRITORY-II, NORTH-2, PUNJAB-2, LUDHIANA - 2, LUDHIANA - 2, MALARKOTLA, F4234-G, URBAN, PUNJAB Ensure timely interest collection and recovery of over dues and asset quality in the branch. Monitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers.

What you'll do

Ensure timely interest collection and recovery of over dues and asset quality in the branch
Monitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers
Ensure maximizing usage of Digital tools / enablers to save time on processing / servicing and use such saved time for business generation
Verify customer related documentation, KYC etc. and approve/sign off on customer application for gold loans
Oversee all procedural and legal requirements related to gold auction, returns, notices, etc