Senior Customer Service Executive

Muthoot Fincorp·Rajkot, Gujarat

Pay not stated1–4 yrsFull-time

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About the role

SENIOR CUSTOMER SERVICE EXECUTIVE at Muthoot Fincorp. Ensure quality of business and operational eﬃciency through proper process adherence and facilitate smooth functioning of branches.

What you'll do

Ensure quality of business and operational eﬃciency through proper process adherence and facilitate smooth functioning of branches
Promote and maintain positive relations with all contacts, customers, and potential customers
Achieve desired level of productivity to meet & contribute towards branch profitability targets
Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity
Conduct promotional activities for marketing and drive referral programs for customer acquisition